Privacy Policy

Your privacy is important to us. This policy explains how Baslinton collects, uses, and protects your personal information.

Last updated: September 25, 2026

Table of Contents

Privacy Questions?

Contact our Data Protection Officer

Overview

Welcome to Baslington Nigeria Limited ("Baslington," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics platform and related services.

By using Baslington, you consent to the collection and use of information in accordance with this policy. This policy applies to all users of our platform, including truck owners, drivers, customers, and visitors to our website.

Key Commitments:

  • We only collect information necessary to provide our services
  • Your data is never sold to third parties
  • We use industry-standard security measures
  • You have control over your personal information

Information We Collect

Personal Information

When you register and use Baslington, we collect:

Account Information

  • • Full name and contact details
  • • Email address and phone number
  • • Business registration information
  • • Bank account details for payments

Vehicle Information

  • • Vehicle registration details
  • • Insurance and license documents
  • • Vehicle specifications and photos
  • • Driver information and licenses

Usage Information

We automatically collect information about how you use our platform:

  • • Location data (when you enable location services)
  • • Trip routes, times, and delivery details
  • • Platform usage patterns and preferences
  • • Device information and browser type
  • • IP address and connection information

Communication Data

We may collect and store communications between users, customer support interactions, and feedback you provide to improve our services.

How We Use Your Information

We use your information for the following purposes:

Service Delivery

  • • Facilitate truck bookings and deliveries
  • • Process payments and transactions
  • • Provide customer support
  • • Verify identity and prevent fraud

Platform Improvement

  • • Analyze usage patterns
  • • Develop new features
  • • Optimize matching algorithms
  • • Enhance user experience

Communication

  • • Send service notifications
  • • Provide trip updates
  • • Share platform announcements
  • • Respond to inquiries

Legal Compliance

  • • Comply with Nigerian laws
  • • Prevent illegal activities
  • • Respond to legal requests
  • • Protect user safety

Information Sharing

We may share your information in the following circumstances:

Service Partners

We share necessary information with payment processors, insurance providers, and verification services to deliver our platform services.

Between Users

Contact information and trip details are shared between truck owners and customers to facilitate deliveries.

Legal Requirements

We may disclose information to comply with legal obligations, respond to government requests, or protect our rights and safety.

What We Don't Do

  • • We never sell your personal information
  • • We don't share data for marketing by third parties
  • • We don't provide access to your data without consent

Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • AES-256 encryption for stored data
  • • Regular security audits and updates
  • • Multi-factor authentication

Operational Security

  • • Limited access on need-to-know basis
  • • Employee security training
  • • Incident response procedures
  • • Regular backup and recovery testing

Your Security Role

Please help protect your account by using strong passwords, not sharing login credentials, and logging out from shared devices.

Your Privacy Rights

Under Nigerian data protection laws, you have the following rights:

Access

Request a copy of your personal data we hold

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Portability

Receive your data in a portable format

Restriction

Limit how we process your information

Objection

Object to certain processing activities

Exercise Your Rights

To exercise any of these rights, contact us at privacy@Baslington.ng or through your account settings.

We will respond to your request within 30 days and may require identity verification.

Contact Us

For questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@baslington.ng

Response within 48 hours

Phone

+234-700-PRIVACY

Mon-Fri, 9AM-6PM WAT

Address

Data Protection Officer
Baslington Nigeria Limited
Plot 123, Herbert Macaulay Way
Central Business District
Abuja, FCT Nigeria

Quick Privacy Actions

Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will:

  • • Post the updated policy on our website
  • • Update the "Last Modified" date
  • • Notify you via email for significant changes
  • • Provide 30 days notice for material changes

Version History

Version 2.1 - CurrentSeptember 25, 2024
Version 2.0March 15, 2024
Version 1.0January 1, 2024

Questions About Your Privacy?

Our dedicated privacy team is here to help you understand how your data is protected and answer any questions you may have.